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Character-Based Customer Service


 This inexpensive training provides a fresh spin on proven principles of customer service from the perspective of business professionals.


We hope that you can take advantage of this opportunity to grow your customer service department as you learn how to more effectively maximize one of your companies greatest assets, the customer.

You will learn how to...

  • Win and keep customers
  • Become and expert problem solver
  • Handle customer complaints
  • Maximize your listening skills
  • Deal with workplace stress


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